Support for problematic situations
If you encounter any problems when completing orders, you can contact us by e-mail at asiakaspalvelu@itella.com. Advice and guidance by phone is available at the Itella Customer Service for Corporate Customers , 0200 77000 in Finnish, 0200 75000 in Swedish and English.
If you have lost or forgotten your user ID and password, you should in the first instance contact the main user in your company. If the main user ID is lost or forgotten, send an e-mail message to asiakaspalvelu@itella.com.