Delivery, contract and product terms
Contract customers
General contract terms to corporate customers (pdf)
Product terms for Delivery and Marketing services 1.1.2013 (pdf)
Product terms for domestic transport services to 31.5.2013 (pdf)
Product terms for domestic transport services from 1.6.2013 (pdf)
Product terms for international transport services to 31.5.2013 (pdf)
Product terms for international transport services from 1.6.2013 (pdf)
Product terms for Warehousing services (pdf)
Tariffs, rates and product term for PressPro Magazine items (pdf)
Product terms for Mail Communication's P.O.Box services (pdf)
Product terms for Franking machines (pdf)
Contact Information product terms (pdf)
Extranet – terms of use (pdf)
Cash customers
General Delivery Terms, Cash and Consumer Customers (pdf)
Service Appendix, Letter Services (pdf)
Service Appendix, Goods Transport Services (pdf)
Service Appendix, Delivery Services (pdf)
Other terms
Database deskription for CCTV monitoring (pdf)
Data file description of Itella’s corporate customer register (pdf)
Address Information System - Information on data protection (pdf)
