Giving advance information
Advance information refers to information given in advance about a batch to be mailed, helping to control mail handling and delivery resources and ensuring that the agreed delivery service level is reached.
Advance information can be given by completing an electronic mailing list or agreed upon separately through the production appendix. Advance information should be given as early as possible. The information can be utilised the best when it is issued seven weeks before mailing, but advance information given later is also useful.
If the information given changes, it must be revised in the opened mailing list. Information can be revised up to the mailing date. If a single mailing batch is divided over several days, a separate mailing list must be prepared for each day and the daily mailing volumes must be estimated for each mailing list.
Once advance information has been agreed upon as a factor affecting pricing, it is an advance order.
Advance order
Advance orders are always agreed upon with the customer in advance on a product-specific basis for Press Pro 1, Press Pro 2, Press Pro Local and Itella Free Paper Pro 1 publications and Itella Customer Direct publications.
Order information is to be given as agreed at least seven weeks before the first mailing through an electronic mailing list. Check the latest date for opening the mailing list through the Advance order counter (in Finnish).
The advance order information given can be updated up to the mailing date. The fulfilment of the data content is monitored afterwards through a separate report. Some of the changes are subject to a charge.
